Ordered deodorant and moisturising bar plus 2 storage tins. Although my shipment was delayed due to the postal strikes customer service answered my emails and assured me they were on their way. I found customer service to be very good, when my items arrived they came in an easily recyclable box, the packaging of the bars was also recyclable and both bars were wrapped inside their boxes in paper too. The deodorant I ordered was the grapefruit and lemon it has a citrusy smell and leaves you smelling fresh. I haven't used the moisturising bar yet but it has a stranger smell to it, not unpleasant just unexpected. I'm sure it'll work just as well as the deodorant. The tins are just right to store the bar's in but I would have liked a choice of colour so as to identify the different bars. I gave 4 stars partly because of the delay in delivery and partly because of the lack of choice in colour of the storage tins. I look forward to trying more fragrances in future, these are a little more expensive than my normal ones but I feel good about helping protect our planet. Thanks Earth Conscious.